The holder that the palm sits in to charge came with the wrong
cord. When I took the palm to both Comp USA and Office Max,
they said the Palm IIIC is an older model and they don’t carry
it anymore. Neither Comp USA nor Office Max carried the cord
because it too, was discontinued.
On your show, I remember the host said that the PALM IIIC was
worth about $300; however, I was angry to find out from Comp
USA that it is only worth $79. I feel cheated and ripped off
Another problem with the PALM IIIC is that the Internet hookup
on the Palm does not work because we don’t have this service
yet in Hawai‘i. Your company should be more informed about the
product you sell, and should tell customers that certain features
do not work in some areas.
I will never buy anything from your company again. I demand
a full refund immediately for $281. Because of your negligence,
I should not have to pay your 10 percent restocking fee. I would
suggest, however, that you send this old, discontinued merchandise
back to the Palm factory to dismember and use for parts.
It has been two weeks since I sent the letter to the Shop By
TV While Your Sitting At Home Show. If you have anything you
want to talk about that concerns you, drop us an e-mail at email@example.com
. No attachments please. Kalamalama has the right to edit.